Navigating COVID-19 RMWL

Navigating through COVID-19: A special note from Dr. Suzanne Bentz, D.O., Founder & Chief Medical Officer

As always it is a priority to ensure the health and well-being of our Red Mountain community of patients and employees. With the global impact of coronavirus (COVID-19), we believe it is our responsibility to help curb further spread and I personally want to share the actions we’re taking.

What Red Mountain Weight Loss® is doing

Monitoring the situation.

We have appointed a representative to track and monitor updates from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and local health officials throughout both Texas and Arizona.

Helping with prevention.

As a licensed medical practice, Red Mountain will continue to maintain the highest levels of cleanliness and sanitation throughout our facilities. We always sanitize our common spaces and patient treatment rooms every morning and night. Additionally, our treatment devices are always disinfected after each patient.

Furthermore, we have partnered with Nationwide Compounding Pharmacy to provide an extra supply of medical-grade sanitizing agents for all of our locations. We have increased our daily disinfectant routine and have implemented a more active sanitizing schedule in our common areas throughout the day.

Supporting our employees.

We are expanding sick leave benefits to our employees so that our team does not need to feel like they need to choose between their health and their work – which will minimize the risk of exposure for both patients and employees alike.

Supporting our patients who need to reschedule.

If you are experiencing any symptoms or have been in contact with anyone who has been diagnosed with COVID-19, we are asking that you please call us to reschedule your appointment. We will be waiving all cancellation fees during this outbreak and we will do what we can to help support you while you take necessary steps to take care of yourself.

What you can do

Practice good hygiene.

  • Avoid shaking hands with others.
  • If you develop a fever, it is recommended that you stay home for at least 24 hours after the fever is gone.
  • Cover your mouth or nose with a tissue when you cough or sneeze.
  • Avoid touching your eyes, nose and mouth to prevent unwanted germs from entering your system.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available use a hand sanitizer that is at least 60% alcohol.

Know the signs.

COVID-19 symptoms can include respiratory symptoms, fever, dry cough, shortness of breath, breathing difficulties and tiredness.

If you are experiencing the symptoms above or other concerning symptoms, please seek medical attention from your primary care physician or another licensed professional who specializes in viral infections.

We will continue to monitor the situation very closely and inform you of any updates and changes as they arise. Thank you for your patience, resiliency and support during this unusual time.


Dr. Suzanne Bentz, D.O.
Founder & Chief Medical Officer, Red Mountain Weight Loss®

Publication date: March 13, 2020

Navigating through COVID-19: A special note from Dr. Suzanne Bentz, D.O., Founder & Chief Medical Officer

As always it is a priority to ensure the health and well-being of our Red Mountain community of patients and employees. With the global impact of coronavirus (COVID-19), we believe it is our responsibility to help curb further spread and I personally want to share the actions we’re taking.

What Red Mountain Weight Loss® is doing

Monitoring the situation.

We have appointed a representative to track and monitor updates from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and local health officials throughout both Texas and Arizona.

Helping with prevention.

As a licensed medical practice, Red Mountain will continue to maintain the highest levels of cleanliness and sanitation throughout our facilities. We always sanitize our common spaces and patient treatment rooms every morning and night. Additionally, our treatment devices are always disinfected after each patient.

Furthermore, we have partnered with Nationwide Compounding Pharmacy to provide an extra supply of medical-grade sanitizing agents for all of our locations. We have increased our daily disinfectant routine and have implemented a more active sanitizing schedule in our common areas throughout the day.

Supporting our employees.

We are expanding sick leave benefits to our employees so that our team does not need to feel like they need to choose between their health and their work – which will minimize the risk of exposure for both patients and employees alike.

Supporting our patients who need to reschedule.

If you are experiencing any symptoms or have been in contact with anyone who has been diagnosed with COVID-19, we are asking that you please call us to reschedule your appointment. We will be waiving all cancellation fees during this outbreak and we will do what we can to help support you while you take necessary steps to take care of yourself.

What you can do

Practice good hygiene.

  • Avoid shaking hands with others.
  • If you develop a fever, it is recommended that you stay home for at least 24 hours after the fever is gone.
  • Cover your mouth or nose with a tissue when you cough or sneeze.
  • Avoid touching your eyes, nose and mouth to prevent unwanted germs from entering your system.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available use a hand sanitizer that is at least 60% alcohol.

Know the signs.

COVID-19 symptoms can include respiratory symptoms, fever, dry cough, shortness of breath, breathing difficulties and tiredness.

If you are experiencing the symptoms above or other concerning symptoms, please seek medical attention from your primary care physician or another licensed professional who specializes in viral infections.

We will continue to monitor the situation very closely and inform you of any updates and changes as they arise. Thank you for your patience, resiliency and support during this unusual time.


Dr. Suzanne Bentz, D.O.
Founder & Chief Medical Officer, Red Mountain Weight Loss®

Publication date: March 13, 2020